Recovery starts with segmentation
Denied and aged accounts should not be treated as one undifferentiated queue. Segment by financial value, payer, cause, age, timely-filing risk, documentation need, and expected recovery path.
REVENUE RECOVERY
Recover stuck revenue. Fix what caused it.
Fenyr focuses recovery effort where value, recoverability, and urgency are highest - then uses recurring findings to reduce the upstream issues that keep revenue from moving.
Explore the operating perspective FENYR / REVENUE INTELLIGENCEILLUSTRATIVE
Work balances by recovery pathway
Receiving signalsAI + RPA MODEL
Resolved recovery cases
+25 casesBefore32 casesAfter · assumed57 cases
Model baselineAI + RPA target
Appeal
8 → 14 cases
Underpayment
10 → 17 cases
No response
6 → 11 cases
Correction
8 → 15 cases
Resolved cases per illustrative work window
DETECT
Route high-value recoverable cases to specialist queues
Illustrative estimates. Actual results vary.
Recovery workstreams
Denial recovery: appeal, correct, resubmit, escalate, or route. Aged AR: focus touch effort by payer behavior, age, and collectible opportunity. Underpayment review: identify reimbursement variance patterns. Escalation management: create clear triggers for payer escalation, client decision, or write-off review.
Make recovery visible
Track touches, status aging, root cause, recovery outcome, write-off reason, and next-action discipline. Leaders should see where work is stalled, not just how much work exists.
Feed the cause upstream
Recovery data is operational intelligence. Recurring causes should inform access, coding, claim edits, credentialing, payer configuration, or client policy.
CONNECTED, BY DESIGNThe next layer
Back to services The next layer
of the picture.
TURN THE NEXT QUESTION INTO A PLAN
Start a revenue assessment What should happen next?
Start with the business question. Keep the evidence, ownership and next action connected.
